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Personal Note from Vanessa
Welcome! I hope this FAQ's page is helpful in answering any question you might have.
If your question isn’t answered on this page, I’d love to help.
Scroll down to the form at the bottom and send us a quick note—include as much detail as you can, and myself or my team will get back to you as soon as possible!
Nature Vault Questions
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Main Floor
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Where can I get more info about the Main Floor?
Is the Main Floor free?
Are the full music videos really only available inside the Main Floor?
What exactly do I get on the Main Floor?
I'm not an artist (or too busy). Is this still for me?
Will I be sold to constantly?
I'm ready to join the Main Floor. Where do I sign up?
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Front Row
Where can I get more info about the Front Row?
Isn't $1400 a lot for "content?"
Wait...is it $1400 or $1500?
Is this a donation or a purchase?
What if I join and realize that it's not for me?
How do I know you'll actually keep creating? What if it fizzles?
Is this going to turn into politics, drama, or arguments?
What if I don't use Facebook?
What if I don't have time to be a part of a membership?
I'm worried...will this be too 'woo' or self-help-ish?
Will I actually get to contribute or this just watching?
Is the Front Row membership open year-round?
Can I gift a Front Row membership for someone I know?
Does the community tend to be cliquey or only for professional artists?
As an artist, will I be asked to work for free?
I'm already in Patreon/Discord/other communities - why this one?
I'm afraid I'll fall behind and miss everything.
Will there be enough structure to make collaboration real?
What if I'm not an artist. Will I fit in?
Isn't this just for National Park super-fans?
I'm ready to join the Front Row. Where do I sign up?
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Stage
Where can I get more info about the Stage?
How many people are welcomed into the Stage membership each year?
$14,000 seems like a lot...isn't it a bit extravagant?
No refunds? That makes me nervous...
What if I can't make the dates work?
Can I gift the Stage to a friend/family member?
I'm ready to join the Stage. Where do I sign up?
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General Questions
Is National Park Compositions affiliated with the National Park Service?
I am having email/login issues.
How do refunds work?
How do I contact you for help?
Missing Question?
Do you have a question not listed here? Please let me know and I'll get back to you as soon as possible!